DOCUMENT:Q174602 25-JUL-2001 [win95x] TITLE :Computer Hangs Using Panasonic "Big 5" CD-ROM Drive PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kbenv kbhw win95 kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to start your Windows 95-based computer, it may stop responding (hang). CAUSE ===== This behavior can occur if you are using IDE busmastering drivers with the Panasonic "BIG 5" 5-disc CD-ROM changer (model SQ-TC510N). RESOLUTION ========== To resolve this problem, contact Panasonic to update the device with the latest firmware revision. To work around this problem, remove the CD-ROM changer. For information about removing your CD-ROM changer, contact Panasonic. ====================================================================== Keywords : kbenv kbhw win95 kbHardware Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.