DOCUMENT:Q134556 17-DEC-2000 [win95x] TITLE :Computer Hangs with S3 Video Adapter and QEMM PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using QEMM and an older S3 video adapter, your computer may stop responding (hang) when you start Windows 95. CAUSE ===== The problem occurs because of a conflict between the QEMM Qdpmi.sys file and the S3 video adapter. RESOLUTION ========== To work around this problem, use one of the following methods: - Remove or disable the following line in the Config.sys file, and then restart your computer: device=c:\qemm\loadhi.sys /r:1 c:\qemm\qdpmi.sys swapfile=dpmi.swp - Use standard MS-DOS memory managers. - Use 16-color mode. MORE INFORMATION ================ The problem occurs only when you are using 640 x 480 x 256 resolution with an older S3 video adapter. The problem does not occur in 16-color mode, or with newer S3 video adapters. The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.