DOCUMENT:Q136555 17-DEC-2000 [win95x] TITLE :Delay Occurs Accessing Phillips CD-ROM Drive PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using Windows 95 on a computer with a Philips CD-ROM drive connected to a Media Vision Fusion 16 sound card, you may experience delays when you start Media Player or CD Player. The length of the delay varies from 5 seconds to 1 minute, and is typically longer when a data CD-ROM is in the CD-ROM drive, or the drive is empty. CAUSE ===== This problem is known to occur with this hardware configuration when the sound card is configured to use IRQ 11 or IRQ 15. The problem appears to be caused by a resource conflict, although the problem is not IRQ-specific and may occur even when no other device is configured to use the same IRQ as the sound card. RESOLUTION ========== To work around this problem, configure the Media Vision Fusion 16 sound card to use a different IRQ. Make sure to choose an IRQ that is not used by another device. For information about changing the sound card's IRQ setting, please contact the hardware manufacturer. MORE INFORMATION ================ When you are using a Philips CD-ROM drive connected to a Media Vision Fusion 16 sound card, real-mode drivers for the CD-ROM drive must be loaded in the Config.sys and Autoexec.bat files. Additional query words: slow hang ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.