DOCUMENT:Q126634 17-DEC-2000 [win95x] TITLE :Disable Device Bitmap Support in Windows 3.1 Video Driver PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You receive general protection (GP) fault error messages in various applications in Microsoft Windows 95. CAUSE ===== These errors can occur if, in Windows 95, you are using a Windows version 3.1 video driver that supports bitmaps. WORKAROUND ========== To work around this situation, use one of the following methods: - Use one of the video drivers supplied with Windows 95 (such as the standard VGA driver). - Contact the manufacturer of the Windows 3.1 video driver about obtaining a video driver for Windows 95. - If the video driver supports device bitmaps, disable this support. To do this, you must run a utility that is shipped with your video card. Please contact your video card manufacturer for more information. NOTE: This method has worked on computers with the following video cards: - Apian Renegade 1280 ISA MORE INFORMATION ================ This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 1. For more information about resolving this issue, contact your video card manufacturer. The products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: gpf wwt ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.