DOCUMENT:Q131404 17-DEC-2000 [win95x] TITLE :Err Msg: Cannot Find the File RNETWORK.GLB on the Server PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are downloading the post office address book, you receive the following error message: Cannot find the file RNETWORK.GLB on the Server CAUSE ===== The RNETWORK.GLB file is either missing or damaged when you try to download it from a Microsoft Mail 3.x post office. This error message does not occur when you try to download an address book from a Windows for Workgroups or Windows 95 post office. RESOLUTION ========== The Microsoft Mail administrator should run the ADMIN.EXE tool to set up a remote user and run Regenerate. This creates the RNETWORK.GLB file. For more information, please consult your Microsoft Mail documentation. MORE INFORMATION ================ Microsoft Exchange in Windows 95 requires that the RNETWORK.GLB file be present to download the address book, as does the Microsoft Mail remote client. RNETWORK.GLB is a file containing the global address list. This is a list containing all the users from all the post offices on the network. The list does not contain external post office addresses (such as those using gateway addressing). When the RNETWORK.GLB file is present at the post office, Windows 95 sets up a mini post office in the MSREMOTE.SFS subdirectory for the downloaded copy of the post office list. After downloading the RNETWORK.GLB file, Microsoft Exchange explodes the file into the MSREMOTE.SFS directory, creating the local copy of the post office list. This list needs to be updated periodically. Additional query words: ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.