DOCUMENT:Q138408 18-DEC-2000 [win95x] TITLE :Err Msg: DriveSpace Could Not Mount Drive 'X'... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Plus! for Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start your computer, you may receive the following error message DriveSpace could not mount drive 'x' due to a problem with the device or with your system configuration. You may be able to correct this problem by typing SCANDISK C:\Drvspace.'n' at the command prompt. For more information, consult your online help or documentation. where 'x' is a drive letter and 'n' is the corresponding DriveSpace file. CAUSE ===== This error can occur if you have more than 15 compressed drives. DriveSpace cannot mount more than 15 compressed drives. RESOLUTION ========== Reduce the number of compressed drives to 15 by uncompressing an appropriate number of drives. To uncompress a drive, follow these steps: 1. Start Windows 95. 2. Click the Start button, point to Programs, point to Accessories, point to System Tools, and then click DriveSpace. 3. Click a drive that you want to uncompress. 4. On the Drive menu, click Uncompress. 5. Repeat this process until there are only 15 compressed drives. WARNING: Make sure that there is enough free hard disk space on the host drive to hold the uncompressed data. If there is not enough space on the host drive, back up and remove data to increase the free space on the host drive. MORE INFORMATION ================ If you run ScanDisk as the instructions in the error message suggest, you receive the following message: You cannot use DriveSpace volume C:\DBLSPACE.'n' because it is not mounted. To mount it so you can use the files it contains, you need to restart your computer. Restarting your computer results in the original error message being repeated. ====================================================================== Keywords : Technology : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.