DOCUMENT:Q172474 17-DEC-2000 [win95x] TITLE :Err Msg: Mpr.dll Cannot Start, Check the File to Determine... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kb3rdparty kberrmsg win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When your computer is idle for a period of time, you may receive one of the following error messages: Mpr.dll cannot start, check the file to determine the problem. Cannot start Mpr.dll CAUSE ===== This error message can occur if Hewlett-Packard ScanJet Button Manager is running in the background. RESOLUTION ========== To work around this problem, use one of the following methods: - Disable ScanJet Button Manager. For information on how to do so, consult the documentation that came with your scanner, or contact Hewlett-Packard. - Press CTRL+ALT+DELETE, click Hpsjbmgr in the Close Program dialog box, and then click End Task. MORE INFORMATION ================ When you disable ScanJet Button Manager, one-touch scanning is no longer available. The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. ====================================================================== Keywords : kb3rdparty kberrmsg win95 Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.