DOCUMENT:Q128921 17-DEC-2000 [win95x] TITLE :Err Msg: The Device Has Been Disabled in Hardware... (Code 29) PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Device Manager displays an exclamation point in a yellow circle for a PCI device. The status for this device reads: The device has been disabled in the hardware. In order to use this device, you must re-enable the hardware. See your hardware documentation for details. (Code 29.) CAUSE ===== This problem can occur for either of two reasons: - Windows 95 knows the hardware will not function. - The hardware is configured incorrectly. Windows 95 Knows the Hardware Will Not Function ----------------------------------------------- Read the README.TXT file in the Windows folder to see if there is a known problem with the device. If the information in the README.TXT file does not help you solve the problem, please contact the device's manufacturer for additional instructions. The Hardware Is Configured Incorrectly -------------------------------------- The problem may be due to a configuration error in your computer's BIOS. This can happen if the hardware is set to use resources that Windows 95 knows are not usable by the device. To verify that this is the problem, check the I/O range for the device. If the I/O range starts at 0, Windows 95 cannot activate the hardware. RESOLUTION ========== You may be able to resolve the problem by removing the device and refreshing it on the PCI bus. This causes the PCI bus to be enumerated again and lets Windows 95 reconfigure the hardware. To remove and refresh a PCI device, follow these steps: 1. Click the Start button, point to Settings, then click Control Panel. 2. Double-click the System icon. 3. Click the Device Manager tab, click the PCI device, then click the Remove button. NOTE: The software for this device is removed from the current configuration for your computer. 4. Click the View Devices By Connection option button and then click PCI Bus. 5. Click the Refresh button. NOTE: The PCI device is detected, configured, and placed back in the Device Manager. MORE INFORMATION ================ If you are not sure whether a device is a PCI device, follow these steps: 1. Click the Start button, point to Settings, then click Control Panel. 2. Double-click the System icon. 3. Click the Device Manager tab, then click the View Devices By Connection option button. 4. Determine whether the device is on the PCI bus. If the device is on the PCI bus, it is a PCI device. If the device is on the ISA or the EISA bus, the device is not a PCI device. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.