DOCUMENT:Q165282 26-JAN-2001 [win95x] TITLE :Err Msg: This Version of Msvcrt40.dll Is Intended for Win32s... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:kberrmsg kbsetup osr1 osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Setup for a Windows-based program, you may receive the following error message: This version of MSVCRT40.DLL is intended for Win32s only. Setup then quits and the program does not run. Or, you may receive the error message after you upgrade from Windows 3.x to Windows 95. CAUSE ===== The Msvcrt40.dll file in the Windows\System folder is not the version required by the program. RESOLUTION ========== If you receive this message when you are installing Microsoft Publisher 97, see the following article in the Microsoft Knowledge Base: Q165642 PUB97: Publisher Setup Quits after Msvcrt40.dll Error Message Otherwise, you need to find and rename all occurrences of the Msvcrt40.dll file by following these steps: 1. Click the Start button, point to Find, and then click Files Or Folders. 2. In the Named box, type "msvcrt40.dll" (without the quotation marks). 3. Select the Include Subfolders check box, and then click Find Now. At least one copy of the Msvcrt40.dll file should be found in the Windows\System folder. There may be other copies of the file. 4. Click the copy of the Msvcrt40.dll file in the Windows\System folder, and then click Rename on the File menu. 5. Type a new name (such as Msvcrt40.old). 6. Repeat steps 4-5 for each copy of the file found. 7. On the File menu, click Close. 8. Run the program's Setup program again. This should restore the correct file. NOTE: If you are using Microsoft Internet Explorer version 4.0, or 4.01 you may now need to extract the Msvcrt40.dll file from the Ie4mfc40.cab file. For information about using the Extract command, please see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files Note that if any of the Msvcrt40.dll files are in use by Windows, it may be necessary to restart the computer to an MS-DOS prompt to rename the file. To do so, follow these steps: 1. Restart your computer. When you see the "Starting Windows 95" message, press F8, and then select "Safe Mode Command Prompt Only". 2. Rename all copies of the Msvcrt40.dll file to Msvcrt40.old. 3. Restart your computer normally. NOTE: This error does not occur if you are running Microsoft Windows NT Workstation version 4.0. If you have Windows NT 4.0, do not replace Msvcrt40.dll. Additional query words: ====================================================================== Keywords : kberrmsg kbsetup osr1 osr2 win95 Technology : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.