DOCUMENT:Q151800 17-DEC-2000 [win95x] TITLE :Err Msg: Windows Disk Compression Is Incompatible... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When Windows 95 boots into mini-Windows with low conventional memory during a disk uncompress operation, the following error message may be displayed: Windows disk compression is incompatible with DoubleDisk. You must use the software provided by DoubleDisk to manage any compressed drives. DRVSPACE 525 CAUSE ===== This error can occur on computers with 326K to 332K free conventional memory when mini-Windows starts. RESOLUTION ========== To work around this issue, perform a clean boot to free conventional memory. To do so, follow these steps: 1. Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose "Step-By-Step Confirmation" from the Startup menu. 2. Press N to avoid loading any unnecessary device drivers or TSRs. NOTE: If you are prompted whether to load the following items, press Y. These items are required by Windows 95: - DoubleSpace driver - System registry - Himem.sys - Ifshlp.sys - Dblbuff.sys STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.