Err Msg: Windows Has Disabled Direct Disk Access to Protect...

• Microsoft Windows 95

SYMPTOMS

After you install Windows 95, you may receive the following error message when you start your computer:

Windows has disabled direct disk access to protect your long file-names. To override this protection, see the LOCK /? command for more information.

The system has been halted. Press CTRL+ALT+DELETE to restart your computer.

CAUSE

This problem can occur for any of the following reasons:

• Your computer has too many temporary (.tmp) files.



• You are running the shareware program Winload.exe. This program is not compatible with Windows 95.



• Pointer.exe is being loaded in the Win.ini file.



• You are running the Df.exe program from Norton Utilities 7.0.



• You are loading older MS-DOS or PC-DOS drivers in the Config.sys file.



• You are running Norton Disk Doctor (NDD) or Norton Image from Norton Utilities 8.0.

RESOLUTION

To resolve this problem, use the appropriate method:

Your Computer Has too many Temporary Files

You Are Running Winload.exe

1. Restart your computer. When you see the Starting Windows 95 message, press F8, and then choose Safe Mode Command Prompt Only from the Startup menu.



2. At the MS-DOS prompt, use any text editor (such as Edit.com) to edit the Autoexec.bat file.



3. Remove the line containing Winload.exe from the file.



4. Save and then close the file.



5. Restart Windows 95 normally.

Pointer.exe Is Being Loaded in the Win.ini File

1. Restart your computer. When you see the Starting Windows 95 message, press F8, and then choose Safe Mode Command Prompt Only from the Startup menu.



2. At the MS-DOS prompt, use any text editor (such as Edit.com) to edit the Win.ini file in the Windows folder.



3. Remove the following entry from the load= line:
   
   c:\mouse\pointer.exe
   
   or
   
   c:\msinput\pointer.exe
   
   NOTE
   • Do not remove any other entry from the load= line.
   
   
   



4. Save the Win.ini file and close the editor.



5. Restart Windows 95 normally.

You Are Running Df.exe

1. Restart your computer. When you see the Starting Windows 95 message, press F8, and then choose Safe Mode Command Prompt Only from the Startup menu.



2. At the MS-DOS prompt, use any text editor (such as Edit.com) to edit the Autoexec.bat file.



3. Remove the line containing Df.exe from the file.



4. Save and then close the file.



5. Restart Windows 95 normally.

You Are Loading Older MS-DOS or PC-DOS Drivers in the Config.sys File

You Are Running Norton Disk Doctor (NDD) or Norton Image

1. Restart your computer. When you see the Starting Windows 95 message, press F8, and then choose Safe Mode Command Prompt Only from the Startup menu.



2. Use any text editor (such as Edit.com) to open the Autoexec.bat file.



3. Remove the line containing Ndd.exe or Image.exe.



4. Save and then close the Autoexec.bat file.



5. Restart Windows 95 normally.

STATUS

This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95.

MORE INFORMATION

Winload.exe is a shareware program designed to let you start either MS-DOS or Windows.

For additional information about issues that can cause the error message stated above, please see the following articles in the Microsoft Knowledge Base: Setup Err Msg: Windows 95 Has Disabled Direct Disk Access...Built-In Anti-Virus Support in Windows 95Cannot Start Computer After Running DriveSpace on IBM Aptiva

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: ibm

Keywords          : kbsetup win95 appscomp 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: June 8, 1999