DOCUMENT:Q161224 31-JAN-2001 [win95x] TITLE :Error Message During Setup on DEC Ultra II Laptop PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are installing Windows 95 OEM Service Release 2 (OSR2) on a DEC Ultra II P133 or P150 laptop computer, you may receive an error message on a blue screen. CAUSE ===== This behavior can occur if the Viking Memory 9443195a 16-MB add-on memory module is installed in your computer. This memory module is incompatible with the DEC Ultra II P133 and P150 laptop computers. RESOLUTION ========== To work around this problem, use one of the following methods: - Disable PC Audio in the computer's CMOS settings, and then run Setup again. - Contact Viking Components or a hardware vendor to exchange the memory for a compatible module. Additional query words: 95 fatal exception gpf page fault kberrmsg ====================================================================== Keywords : osr2 win95 Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.