DOCUMENT:Q165414  31-JAN-2001  [win95x]
TITLE   :Error Message: Internal MAPI Error
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER::2,2.1
OPER/SYS:
KEYWORDS:kbenv win95

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The information in this article applies to:

 - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 
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SYMPTOMS
========

When you are running the Inbox Setup Wizard and you click the Back button to
change a setting, you may receive the following error message:

   Internal MAPI error
   The properties of Microsoft Fax
   could not be saved into the profile.
   Contact your administrator.

RESOLUTION
==========

To resolve this issue, use either of the following methods:

 - Cancel the Inbox Setup Wizard and start the Inbox Setup Wizard again.

 - Use the Add/Remove Programs tool in Control Panel to remove Windows
   Messaging, restart Windows 95 when you are prompted, and then reinstall
   Microsoft Fax. This adds Windows Messaging by default. When you click the
   Apply button, the Inbox Setup Wizard will start.

NOTE: You can add additional Windows Messaging components you may need by
clicking Details for Windows Messaging.

MORE INFORMATION
================

When you click the Back button the Next button may disappear, preventing you
from completing the Inbox Setup.

Additional query words: 95 exchange

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Keywords          : kbenv win95 
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210
Version           : :2,2.1

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