DOCUMENT:Q138261 17-DEC-2000 [win95x] TITLE :Error Message: Video Not Available, Cannot Find Decompressor PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to play an .avi file in Windows 95, an error message similar to the following may be displayed in the playback window, with diagonal lines in the background: Video not available, cannot find 'vids:cvid' decompressor. The exact text of the error message may vary, depending on the type of compression that was used to compress the file. In particular, the "cvid" portion of the error message may be replaced by "rt21" or "msvc." CAUSE ===== Video compression is not installed in Windows 95. RESOLUTION ========== Install video compression by following these steps: 1. In Control Panel, double-click the Add/Remove Programs icon. 2. Click the Windows Setup tab. 3. Click Multimedia, and then click Details. 4. Click the Video Compression check box to select it, and then click OK. 5. Click OK. NOTE: If the .avi file you want to play was not compressed with compression software that is compatible with the compression software included with Windows 95, the resolution described above may not resolve the problem. To play an .avi file that was compressed with third-party compression software, contact the manufacturer of the compression software to obtain the codec necessary to decompress the file. MORE INFORMATION ================ Video compression is installed when you use the Typical or Portable option in Windows 95 Setup, but is not installed if you use the Compact option. The files that are associated with video compression are: - Iccvid.dll - Ir32_32.dll - Msrle32.dll Additional query words: intel indeo cinepak rle video1 codec homemm ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.