DOCUMENT:Q158853 15-MAY-2001 [win95x] TITLE :Errors Using IBM Anti-Virus with FAT32 File System PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1,2.5 OPER/SYS: KEYWORDS:kberrmsg kbtool osr2 win95 win98 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1, 2.5 - Microsoft Windows 98 ------------------------------------------------------------------------------- SYMPTOMS ======== You may experience either of the following symptoms with IBM Anti-Virus: - When you are installing IBM Anti-Virus, the Setup program offers to scan for viruses. If you choose to scan, you may receive an error message stating that the master boot record could not be read. - When you are scanning for viruses on a drive using the FAT32 file system, IBM Anti-Virus may report that errors occurred while it was checking for viruses. The error log may contain the following information: Errors during virus checking: unexpected error code 18 CAUSE ===== IBM Anti-Virus is not written to work with the new FAT32 file system included with Windows 95 OEM Service Release 2 and Windows 98. RESOLUTION ========== Contact IBM for an updated copy of IBM Anti-Virus. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. Additional query words: 95 ====================================================================== Keywords : kberrmsg kbtool osr2 win95 win98 Technology : kbWin95search kbWin98search kbOPKSearch kbWin98 kbWin95OPKOSR2 kbWin95OPKOSR25 kbWin95OPKOSR210 Version : :2,2.1,2.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.