DOCUMENT:Q134508 17-DEC-2000 [win95x] TITLE :External MIDI Devices Do Not Work with Sound Blaster Pro PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== External MIDI devices may fail to work with a Sound Blaster Pro sound card. CAUSE ===== This problem can occur if the Windows 3.1 drivers are installed for the Sound Blaster Pro sound card instead of the Windows 95 drivers. RESOLUTION ========== To resolve this problem, remove the Windows 3.1 drivers and install the Windows 95 drivers for the sound card. To do so, follow these steps: 1. In Control Panel, double-click the System icon. 2. On the Device Manager tab, double-click the Sound, Video, And Game Controller branch. 3. Click the listed sound card, and then click Remove. 4. Click OK until you return to Control Panel. 5. In Control Panel, double-click the Add New Hardware icon. 6. Click Next three times. The Add New Hardware Wizard will detect the sound card and install the appropriate Windows 95 drivers. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.