DOCUMENT:Q135366 17-DEC-2000 [win95x] TITLE :Garbled Output from HP DeskJet Printer Connected to ECP Port PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive garbled output when you print from a Hewlett-Packard DeskJet 540, 600, 660C, or 850 printer. CAUSE ===== These printers may not work correctly when they are connected to an extended capabilities port (ECP) with the port in ECP mode. RESOLUTION ========== Change the ECP port to standard mode by following these steps: 1. In Control Panel, double-click the System icon. 2. On the Device Manager tab, double-click the "Ports (COM & LPT)" branch to expand it, click the appropriate printer port, and then click the Properties button. 3. On the Driver tab, click the Change Driver button. 4. Click the Show All Devices option button. 5. In the Manufacturers box, click "(Standard port types)," and in the Models box, click Printer Port. 6. Click OK. 7. Shut down and restart your computer. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.