DOCUMENT:Q160086 02-FEB-2001 [win95x] TITLE :GP Fault at Startup with Remove-IT 95 Installed PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If your computer logs on to a Microsoft Windows NT server during startup, you may receive a general protection (GP) fault. CAUSE ===== This behavior can occur if you have installed Remove-IT 95 on your computer. Remove-IT 95 installs two tools in the Startup folder that try to contact the foreign (Windows NT) file system when started. RESOLUTION ========== Remove the two Remove-IT 95 tools from the Startup folder. Start the tools manually after Windows 95 has been running for a few minutes. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. Additional query words: gpf ====================================================================== Keywords : osr2 win95 Technology : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.