DOCUMENT:Q143351 17-DEC-2000 [win95x] TITLE :How to Check Network Connectivity Using Net Diagnostics PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:kbnetwork kbtshoot win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SUMMARY ======= This article describes how to use the Net Diagnostics command to troubleshoot network connectivity between two computers. MORE INFORMATION ================ You should begin troubleshooting by starting Windows 95 with a minimal set of drivers. To do so, restart Windows 95, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode With Networking from the Startup menu. To troubleshoot, follow these steps: 1. At a command prompt, type the following line and then press ENTER: " net diag " (without the quotation marks) 2. Windows 95 responds with a list of the detected protocols. Press the key for the protocol you want to use for testing. Note that the NetBEUI or IPX protocol must be installed in Windows 95. If TCP/IP is the only installed protocol, Net Diag does not work. 3. Windows 95 searches for a diagnostics server on the network. If no diagnostics server is located, you are given the option to cause the computer to begin acting as a diagnostics server. 4. On another computer that is not the diagnostics server, type the following line at a command prompt, and then press ENTER: " net diag " (without the quotation marks) 5. Windows 95 responds with a list of the detected protocols. Press the key for the protocol you chose in step 2. 6. Windows 95 searches for a diagnostics server on the network. If one is found, Windows 95 communicates with the diagnostics server and validates that data can be sent and received properly. After the test, the Net Diagnostics tool ends and returns you to a command prompt. ====================================================================== Keywords : kbnetwork kbtshoot win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.