DOCUMENT:Q131544 17-DEC-2000 [win95x] TITLE :HP Fast Ethernet Network Adapters Fail with Incorrect Cabling PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Hewlett-Packard (HP) J2577A 10/100VG EISA LAN adapter or J2573A 10/100VG ISA LAN adapter with Windows 95, your computer may stop responding (hang), or you may receive the following error message: Your adapter is not working. CAUSE ===== These HP network adapters run at 10 or 100 Mbps and have separate ports for the two speeds. If you start your computer with a 10-Mbps cable plugged into the 100-Mbps port, a 100-Mbps cable plugged into the 10-Mbps port, or no network cable plugged into either port, the NDIS 2 driver hangs the computer after the NET START command. The NDIS 3 driver displays the error message stated above when Windows 95 starts. RESOLUTION ========== To resolve this problem, connect the correct network cable to the appropriate port on the network adapter. Additional query words: 100-VG 100/VG ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.