DOCUMENT:Q123078 17-DEC-2000 [win95x] TITLE :IDE E-Z Raid-1 Driver Doesn't Load; Uses Real-Mode Drivers PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you check the status of your hard disk controller in Device Manager, you may see a red circle with a slash mark through it to the left of the controller. In addition, the Animated Cursors may be disabled. (To locate Device Manager, double-click the System icon in Control Panel and then click the Device Manager tab.) CAUSE ===== These problems occur when you have an E-Z Raid-1 controller card installed. The E-Z Raid-1 controller card comes with Win32 drivers for Windows 3.1. The Windows 95 drivers are incompatible with this card, forcing paging to take place through real mode. RESOLUTION ========== To correct these problems, run the setup program for the E-Z Raid controller card (from the original disk), and install the Windows 3.1 drivers. MORE INFORMATION ================ After you install the E-Z Raid drivers and restart Windows 95, you receive an error message that reads "Device conflict. Drivers detected that conflict with the generic ESDI controller. This device will be disabled." You do not receive this error message the next time you start Windows 95. The drivers added by the E-Z Raid setup program are TRMINT13.386 and WDCTRL32.386 Additional query words: 3rdparty wdctrl int13 ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.