DOCUMENT:Q138741 10-DEC-2000 [win95x] TITLE :Intermittent System Hangs with OPTI-495SLC Chipset PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows for Workgroups versions 3.1, 3.11 - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are running any of the listed Windows versions, your computer may occasionally stop responding (hang). This problem is known to occur on computers with the following chipsets: OPTI-495SLC CAUSE ===== The Turbo Switch feature of your system ROM BIOS is enabled. This feature causes the computer to monitor keyboard input for a particular series of keystrokes. When this series of keystrokes is detected, the computer is placed in Turbo mode. Windows also queries the keyboard periodically. When the computer and Windows attempt to query the keyboard at the same time, your computer may hang. RESOLUTION ========== Disable the Turbo Switch feature of your system ROM BIOS. For information about how to do so, contact your computer manufacturer. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ami opti495slc opti 495slc opti495 495 slc ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWin95search kbWFWSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 kbWFW310 kbWFW311 Version : :3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.