DOCUMENT:Q137050 17-DEC-2000 [win95x] TITLE :Iomega Zip Drive on Parallel Port Not Detected PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows 95 or run the Add New Hardware Wizard, an Iomega Zip Drive connected to a parallel port on your computer is not detected. CAUSE ===== By design, Windows 95 cannot detect these drives. RESOLUTION ========== You can manually install the protected-mode driver for an Iomega Zip Drive using the Add New Hardware tool in Control Panel. To do so, follow these steps: 1. In Control Panel, double-click the Add New Hardware icon, and then click Next. 2. Click No, and then click Next. 3. In the Hardware Types box, click Other Devices, and then click Next. 4. In the Manufacturers box, click Iomega, and then click Have Disk. 5. In the Copy Manufacturer's Files From box, type the location of the driver files on the CD-ROM, and then click OK. For example, type: " d:\drivers\storage\iomega " (without the quotation marks) 6. Click Next to install the driver. You can install the driver whether or not a Zip Drive is currently connected to the parallel port. The protected-mode driver is located in the Drivers\Storage\Iomega folder on the Windows 95 CD-ROM, or you can obtain the driver directly from Iomega. NOTE: After you install the protected-mode driver, make sure to remove the real-mode drivers for the Zip Drive from the Config.sys and Autoexec.bat files. For information about removing these drivers, please consult the Zip Drive's documentation or manufacturer. Additional query words: guest.exe ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.