DOCUMENT:Q134477 17-DEC-2000 [win95x] TITLE :Lion King 1.0: ESS AudioDrive Hardware Not Responding PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install The Lion King version 1.0 on a computer that has an ESS 488 sound card and is running Windows 95, you may receive the following error message: The ESS AudioDrive hardware is not responding properly. Sound playback and recording will not be available. CAUSE ===== There is an incompatibility between the ESS 488 16-bit driver and the 16- bit file architecture that The Lion King employs. Although Windows Audio Compression Manager is capable of translating 16-bit files and playing them correctly, The Lion King does not recognize the translation and incorrectly states that the sound card is not responding properly. RESOLUTION ========== Contact the manufacturer for an upgrade of The Lion King. MORE INFORMATION ================ This problem does not occur if The Lion King version 1.0 is installed in Windows version 3.x, and then later upgraded to Windows 95. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.