DOCUMENT:Q179897 25-MAR-2002 [win95x] TITLE :Memory Management Problems on Computers with Pentium Processors PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:kbhw osr2 diskmem win95 kbHardware kbDiskMemorykbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run multiple programs (especially MS-DOS-based programs) on a Windows-based computer that has insufficient system memory (RAM) and contains an Intel Pentium Pro or Pentium II processor, information in memory may become unavailable or damaged, leading to unpredictable results. For example, copy and compare operations may not work consistently. CAUSE ===== This behavior is an indirect result of certain performance optimizations in the Intel Pentium Pro and Pentium II processors. These optimizations affect how the Windows 95 Virtual Machine Manager (VMM) performs certain memory operations, such as determining which sections of memory are not in use and can be safely freed. As a result, the Virtual Machine Manager may free the wrong pages in memory, leading to the symptoms described earlier. RESOLUTION ========== STATUS ====== This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows. MORE INFORMATION ================ Additional query words: ====================================================================== Keywords : kbhw osr2 diskmem win95 kbHardware kbDiskMemory kbfixlist Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.