DOCUMENT:Q131571 17-DEC-2000 [win95x] TITLE :Microsoft Fax Attachment Not Associated PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to send a binary file attachment in Microsoft Fax using Microsoft Exchange in Windows 95, you may receive the following error message The following recipient(s) could not be reached: The file is not associated with a program. Open the file and then print to the MS Fax printer. where is the name of the attached binary file. CAUSE ===== This error can be caused by either of the following conditions: - You tried to send a non-printable file over a Class 2 fax/modem or to a fax machine that does not support binary file transfer. - You are using a Class 1 fax/modem and have the fax properties set to Not Editable (facsimile format only). RESOLUTION ========== You can send binary files with Microsoft Fax from a Class 1 fax/modem to a Class 1 fax/modem. Both fax/modems must be set up with the Editable If Possible or Editable Only setting. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.