DOCUMENT:Q134777  18-DEC-2000  [win95x]
TITLE   :Microsoft Plus! Uninstall Interruption Causes Errors Booting
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows 95 
 - Microsoft Plus! for Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you interrupt the Microsoft Plus! for Windows 95 Setup program while it is
removing all the Plus! components, you may receive the following error message
when you start your computer later:

   Cannot find a device file that may be needed to run Windows or a Windows
   application. The Windows registry or SYSTEM.INI file refers to this device
   file, but the device file no longer exists. If you deleted this file on
   purpose, try uninstalling the associated application using its uninstall or
   setup program. If you still want to use the application associated with this
   device file, try reinstalling that application to replace the missing file.
   SAGE.VXD. Press any key to continue.

CAUSE
=====

If you interrupt the Setup program before it finishes, the Plus! registry
entries may not be removed even though the Plus! files have been removed.

RESOLUTION
==========

Reinstall Plus!, and then completely remove it using the Add/Remove Programs
tool in Control Panel.

======================================================================
Keywords          :  
Technology        : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.