DOCUMENT:Q138696 17-DEC-2000 [win95x] TITLE :MS Exchange Err Msg: The Set of Folders Could Not Be Opened PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft Exchange, you may receive the following error message: The set of folders could not be opened. You do not have sufficient privileges to access the file. Personal Folders 268828929 [80070004-00000005]. CAUSE ===== This error can occur if the read-only attribute is set for the .pst file in which Microsoft Exchange stores your messages. RESOLUTION ========== To resolve this problem, remove the read-only attribute from the .pst file. To do so, follow these steps: 1. Click the Start button, point to Find, and then click Files Or Folders. 2. In the Named box, type "*.pst" (without the quotation marks), and then click Find Now. 3. Use the right mouse button to click the located .pst file, and then click Properties on the menu that appears. 4. In the Attributes area of the file's properties, click the Read-Only check box to clear it. 5. Click OK. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.