DOCUMENT:Q129973 17-DEC-2000 [win95x] TITLE :MS-DOS-Based Program's Setup Causes Blue-Screen Error Message PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run an MS-DOS-based program's Setup, you may receive the following error message on a blue screen after you change disks: Error reading disk in drive : Please insert disk with serial number in drive Press ENTER for OK or ESC to cancel. CAUSE ===== Windows 95 supports an "Accessed" date stamp that stores the last time a file was opened. The error message stated above can occur when a Setup program opens a file on a floppy disk but does not close it when you change disks. RESOLUTION ========== You may be able to work around this problem by using one of the following methods: - Insert the program's Disk 1 and press ENTER. - If you write-protect the first disk before you run Setup, Windows 95 may not try to write the Accessed date stamp. Note, however, that some programs require write access to Disk 1 for Setup to run correctly. If you continue to have problems with the application, please contact the application's manufacturer about a possible workaround or update. MORE INFORMATION ================ The following applications have been reported to exhibit this behavior: - Calendar Creator Plus 5.0 for MS-DOS ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.