DOCUMENT:Q149716 17-DEC-2000 [win95x] TITLE :New Hardware Is Added to All Hardware Profiles PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you add new hardware on a docking station with the Add New Hardware Wizard, Windows 95 may become unstable or generate hardware-oriented error messages when the computer is undocked. CAUSE ===== This behavior can occur if Windows 95 has installed the new hardware in all configurations (both docked and undocked). RESOLUTION ========== Use either method: - If the hardware was added in the docked state and the hardware is not present in the undocked state, remove the device in Device Manager. If the hardware was added in the undocked state, remove the device from the docked configuration. NOTE: Disabling the device in the unwanted configuration in Device Manager may not resolve the conflicts. Be sure to click the missing device and click Remove, and then confirm which hardware profile you want to modify. - Boot the computer in the docked configuration first. Run the Add New Hardware Wizard, and allow it to detect the devices. Then, boot in the undocked configuration, and run the Add New Hardware Wizard again. Windows 95 will detect that the device is not present in the alternate configuration and prompt you to remove the device from that configuration. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: profiles ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.