DOCUMENT:Q134560 28-JUL-2001 [win95x] TITLE :Newly Formatted Drive Does Not Support Long Filenames PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:diskmem win95 kbDiskMemory ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Fdisk program to configure a new, secondary disk drive, restart the computer, and then use the Format program to format the new disk drive, when you copy files to the new drive, you receive the following message Select File Name The destination does not support long file names. Please enter a name for this file. Original path: C:\LongFileName.Extention To folder: New name: longfile.ext where is the drive letter of the newly formatted drive. CAUSE ===== When Windows 95 starts, it creates a cache of information about the capabilities of each drive, including whether it supports long filenames. When the Format program finishes, the information in the cache is not updated; therefore, Windows 95 reads the previously cached information that indicates that the new drive does not support long filenames. RESOLUTION ========== To copy files with long filenames to the newly formatted drive, do one of the following: - Restart the computer. -or- - Double-click My computer, and then on the View menu, click Refresh. MORE INFORMATION ================ In addition to the message above, other symptoms you may see are as follows: - When you create a new folder, it only accepts an MS-DOS 8.3 filename. - When you drag a file with a long filename to the new drive, the long filename is changed to an MS-DOS 8.3 filename. - When you attempt to copy files across a network from one mapped drive to another (where both networked computers are running Windows 95), you receive the following error message: The destination does not support long file names. Please enter a name for this file. To resolve these symptoms, use a resolution listed above. ====================================================================== Keywords : diskmem win95 kbDiskMemory Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.