DOCUMENT:Q162737 17-DEC-2000 [win95x] TITLE :No Plug and Play Detection for Non-DDC Monitors PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kbui win95 win98 win98se ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 98 - Microsoft Windows 98 Second Edition ------------------------------------------------------------------------------- SYMPTOMS ======== Plug and Play detection for non-Display Data Channel (DDC) monitors is not supported in Microsoft Windows. You must manually install the monitor by selecting the appropriate driver from a list of those available in Windows 95. If a driver for your particular monitor is not listed, contact the monitor's manufacturer for the necessary drivers. CAUSE ===== DDC is the Plug and Play standard for monitors. DDC monitors are designed to meet the Video Electronic Standards Association (VESA) standard that defines the DDC implementation. Windows automatically detects and enumerates a DDC monitor if it is connected to a display adapter that has also been designed to the DDC standard. Windows also installs the correct Setup information (.inf) file necessary for the display driver to set the proper refresh rate. If the monitor is incorrectly detected as a VESA Plug and Play Monitor, it may not be listed in any of the existing .inf files. If this is the case, use the disk provided by the monitor manufacturer to install the appropriate .inf file. If the monitor manufacturer did not provide a disk, contact the manufacturer to obtain the correct .inf file. RESOLUTION ========== To resolve this issue, enable the automatic detection of your Plug and Play monitor: 1. Click Start, point to Settings, click Control Panel, and then double-click Display. 2. On the Settings tab, click Advanced. 3. On the Monitor tab, click to select the "Automatically detect Plug & Play monitors" check box. 4. Click OK, and then click OK. Additional query words: ====================================================================== Keywords : kbui win95 win98 win98se Technology : kbWin95search kbWin98search kbWin98SEsearch kbZNotKeyword3 kbWin98 kbWin98SE Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.