DOCUMENT:Q130153 01-JAN-2001 [win95x] TITLE :No Printout with Adobe PostScript Printer Driver 2.1.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to print to a PostScript printer on the network, either of the following problems may occur: - Nothing is printed. - You receive a general protection (GP) fault error message similar to the following error message: SPOOL32 caused a general protection fault in module ADOBEPS.DRV CAUSE ===== These problems can occur if you are using the Adobe PostScript printer driver version 2.1.1. This printer driver cannot print over a network. The Adobe PostScript printer driver version 2.1.1 appends a colon (:) to the end of the network path before it calls OpenJob(). The colon causes the network path to the print spooler to be invalid. RESOLUTION ========== To resolve this problem, use either of the following methods: - Update to a Windows 95 PostScript printer driver. - Print to a file, then copy the file to the network printer port. For information about how to do so, please see the following article in the Microsoft Knowledge Base: Q128345 Troubleshooting Printing Problems in Windows 95/98 Additional query words: ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.