DOCUMENT:Q150857 17-DEC-2000 [win95x] TITLE :No Sound Playing Audio CDs with Philips CD-ROM Drive PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to play audio CDs using a Philips CM 205 Multisession, CM 206, or CM 207 CD-ROM drive, no music can be heard. CAUSE ===== This problem is caused by an ATAPI firmware incompatibility between the Philips CD-ROM drive and the Windows 95 protected-mode driver. RESOLUTION ========== To resolve this problem, please contact Philips to inquire about obtaining updated drivers that allow audio CDs to be played. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.