DOCUMENT:Q118769 10-DEC-2000 [win95x] TITLE :Norton Utilities NDOS Claims It Is Running Under Windows 3 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows for Workgroups versions 3.1, 3.11 - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run NDOS from Norton Utilities 7.0 or 8.0 in an MS-DOS window, you receive the following information: NDOS XMS swapping initialized (xK) NDOS running under Windows 3 in 386 enhanced mode DOS version 7.0 NDOS, Norton Utilities version x, Copyright xxxx by Symantec Corp. CAUSE ===== This message occurs because NDOS is written to verify the Windows mode it is running in, not the version number. STATUS ====== This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95. For more information about resolving this issue, contact Symantec. RESOLUTION ========== NDOS should run correctly; however, it needs to be updated to reflect the version. MORE INFORMATION ================ NDOS is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ndos.pif ndos.com nu 3rdparty ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWin95search kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : :3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.