DOCUMENT:Q142532 15-MAR-2002 [win95x] TITLE :OLE Problems Using Microsoft Service for NDS PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbnetwork kbole 3rdpartynet win95 kb3rdPartyNetClient ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may experience any of the following symptoms: - When you try to insert an object from a network location, you may receive an error message similar to one of the following messages: - Word cannot obtain the data for the :\\ link. - Cannot insert object. - The server application, source file, or item cannot be found. You should reinstall the server application. - When you attempt to set the default directory for Microsoft Word documents to a location on a mapped network drive, you may receive the following error message: The directory is not valid. - When you attempt to use Microsoft Backup to perform a backup to a network drive mapped using the Microsoft Service for NetWare Directory Services (MSNDS), you may receive the following error message: Microsoft backup could not create a file on the device you want to back up to. Make sure you specify a valid name for the device, and that you have the necessary network access rights, and then try again. For more information, contact your network administrator. If you attempt to connect to the share using Network Neighborhood, you are able to do so. CAUSE ===== These errors can occur when the object you are attempting to insert exists on a network drive mapped using the Microsoft Service for NetWare Directory Services (MSNDS). RESOLUTION ========== To work around this problem, instead of using an MSNDS-mapped drive, use the Browse button to find the network location of the object in Network Neighborhood. This uses the Universal Naming Convention (UNC) path for the object, rather than mapping a drive letter to the network location where the object exists. This issue is resolved by the following updated file(s) for Windows 95 and OSR2, as well as later versions of these file(s): NWNP32.DLL version 4.00.969 dated 12/20/95 10:09am 138,752 bytes This file is included in Windows 95 Service Pack 1. For more information on obtaining Windows 95 Service Pack 1, please see the following article in the Microsoft Knowledge Base: Q142794: Availability of Microsoft Windows 95 Service Pack 1 NOTE: This file is named NWNP32.NW4 before it is installed. If a version of Mprserv.dll later than 4.00.950 is installed, the following updated file is also required: MPRSERV.DLL version 4.00.959 dated 4/13/98 9:59am 127,488 bytes MORE INFORMATION ================ NOTE: For additional information about the resolution to this problem, see the following article in the Microsoft Knowledge Base: Q184838 OLE Problems Using MSNDS Are Not Resolved By NWNP32 Update This problem does not occur with network drives accessed with other clients for Windows 95. The updated Nwnp32.dll file causes NDS-connected network drives to appear differently in Windows Explorer. Instead of "ShareName on ServerName," you see each drive with a name like "ServerName.tree on $nds ." You cannot change this new drive description format. This update applies only to 32-bit Windows 95-based programs. It does not resolve problems for 16-bit programs. A fix for 16-bit programs must be program-specific and generated by the program developer. For additional information about issues resolved by updates to the Mprserv.dll file, please see the following articles in the Microsoft Knowledge Base: Q181869 Desktop Folders Are Not Deleted Under Roving Profiles Q181868 Config.pol File Attributes Change After Supervisor Logs On Q180438 Problems If Screen Saver Password Is More Than 14 Characters Q174979 Screen Saver Password Is Not Changed with Domain Password Q172647 Server Copy of User Profile May Be Overwritten By Local Copy Q165402 Windows 95 Update to Encrypt Passwords in Memory Additional query words: word95 word7 mail merge helper datasource mmh ====================================================================== Keywords : kberrmsg kbnetwork kbole 3rdpartynet win95 kb3rdPartyNetClient Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.