DOCUMENT:Q137452  17-DEC-2000  [win95x]
TITLE   :Options Not Available When Connecting with Remote Mail
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows 95 
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SYMPTOMS
========

When you are using the Remote Mail feature of Microsoft Exchange, the following
options may be unavailable when you click either the Connect And Update Headers
or the Connect And Transfer command on the Tools menu:

 - Send Mail

 - Receive Marked Items

CAUSE
=====

Incoming mail delivery or outgoing mail delivery, or both, have been disabled in
the properties for the Microsoft Mail service in the current Microsoft Exchange
profile.

RESOLUTION
==========

To enable incoming and outgoing mail delivery, follow these steps:

1. In Microsoft Exchange, click Services on the Tools menu.

2. Click Microsoft Mail, click Properties, and then click the Delivery tab.

3. Click the Enable Incoming Mail Delivery and the Enable Outgoing Mail Delivery
   check boxes to select them.

4. Click OK.

Additional query words: ras grayed greyed

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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