DOCUMENT:Q134503 24-JUL-2001 [win95x] TITLE :Parity Error Messages May Indicate Bad Memory PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:Win2000:95 OPER/SYS: KEYWORDS:kbenv kberrmsg kbhw win95 kbHardwarekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are running Windows 95, you may receive frequent (every 10 or 20 minutes) "Parity Error" messages on a blue screen. When you receive such a message, you must restart the computer. CAUSE ===== Parity errors are usually caused by defective memory chips in the computer. For more information about parity errors, please see the following article in the Microsoft Knowledge Base: Q93521 Parity Errors in Windows 3.x Parity errors can also be caused by: - Mismatched RAM. That is, mixing different types of SIMMs (such as parity and non-parity RAM) on the motherboard. - Incorrect RAM for the motherboard. For example, non-parity RAM on a motherboard requiring parity RAM. - Non-proprietary RAM on a motherboard that required proprietary RAM. RESOLUTION ========== There are two methods you can use to identify whether defective memory chips are causing the problem: - Remove or replace memory chips in the computer to see if the problem is resolved. - Try limiting the amount of memory that Windows 95 uses. To do so, follow these steps: 1. Use any text editor (such as Notepad) to edit the System.ini file. 2. Add the following line in the [386Enh] section of the file MaxPhysPage= where determines the amount of memory you want Windows 95 to use. To limit Windows 95 to the first 16 MB of memory, add the following line: MaxPhysPage=FFF To limit Windows 95 to the first 8 MB of memory, add the following line: MaxPhysPage=7FF To limit Windows 95 to the first 4 MB of memory, add the following line: MaxPhysPage=3FF 3. Save and then close the System.ini file. 4. Restart your computer. For more information on troubleshooting memory, please see the following article(s) in the Microsoft Knowledge Base: Q142546 How to Use a RAM Drive to Troubleshoot Memory MORE INFORMATION ================ Defective memory chips may not be detected by memory checking tools. Some memory checking programs are not adequate tests because they do not test RAM in the same way that Windows uses RAM. Most memory checkers use read/write cycles when scanning memory. Since Windows is executing code from memory, it uses execute cycles. Execute cycles are different from read/write cycles and are more vulnerable to parity errors. It is possible for memory checking programs to find parity errors if the memory is extremely faulty. Bad memory chips can also cause the following situations: - Fatal Exception errors - Himem.sys load failures in normal or Safe mode - Random lockups - The computer may stop responding (hang) as soon as you turn it on Additional query words: w95hw ====================================================================== Keywords : kbenv kberrmsg kbhw win95 kbHardware kbfaq Technology : kbWin95search kbWin95 Version : Win2000:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.