DOCUMENT:Q134579 17-DEC-2000 [win95x] TITLE :PCMCIA Devices Stop Working on Compaq Elite Laptop PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you dock or undock a Compaq Elite laptop computer, the computer's PCMCIA devices may stop working. Also, multiple disabled PCMCIA controllers may appear in Device Manager. CAUSE ===== Early versions of the Compaq Elite Plug and Play BIOS may report incorrect resources for the PCMCIA controller. When this occurs, Windows 95 disables the controller. RESOLUTION ========== To remove the incorrect PCMCIA devices and install the proper one, follow these steps: 1. In Control Panel, double-click the System icon. 2. On the Device Manager tab, click each PCMCIA device and then click Remove. Remove all the PCMCIA devices. 3. Click Computer, and then click Refresh. 4. Click OK. To prevent the problem from occurring, contact Compaq to inquire about obtaining an updated Plug and Play BIOS dated 5/1/95 or later. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.