DOCUMENT:Q150329 17-DEC-2000 [win95x] TITLE :Personal Folders (.pst) File Not Automatically Reduced in Size PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Your personal folders (.pst) file may not reduce in size after you delete messages in Microsoft Exchange. CAUSE ===== In order for a .pst file to be compressed automatically, the following conditions must be met: - Microsoft Exchange must be running. - The amount of recoverable space must be at least four percent of the total size of the .pst file. - There must be idle processor time. You may need to disable your screen saver. RESOLUTION ========== To reduce the size of a .pst file manually, follow these steps: 1. Start Microsoft Exchange. 2. On the Tools menu, click Services. 3. Click Personal Folders, click Properties, and then click Compact Now. MORE INFORMATION ================ Personal Address Book (.pab) files are not compacted when you remove addresses from your address book. There is no way to manually compact these files. However, free space in these files is reused when you add new addresses. Additional query words: store information ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.