DOCUMENT:Q126117 17-DEC-2000 [win95x] TITLE :Plug and Play BIOS Required for Hot/Warm Docking/Undocking PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you dock or undock your computer it no longer operates properly. For example, your keyboard or mouse stops working. CAUSE ===== Your computer does not have a Plug and Play BIOS. Your computer must have a Plug and Play BIOS to support hot or warm docking and undocking. RESOLUTION ========== You must turn your computer off before you dock or undock it if the computer does not have a Plug and Play BIOS. You may want to contact your computer's manufacturer about upgrading the BIOS to a Plug and Play version. MORE INFORMATION ================ Hot docking and undocking refers to inserting the computer in the docking station or removing it from the docking station while the computer is running at full power. Warm docking refers to docking or undocking the computer while it is in suspended mode. Laptop or portable computers with a Plug and Play BIOS can be hot or warm docked and undocked. Some computer manufacturers will not supply a Plug and Play BIOS for certain computer models. For example, Toshiba has stated that it will not provide a Plug and Play BIOS for T4600 laptop computers. Additional query words: pnp ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.