FaceLift Fonts Not Printing Using Deskjet or Laserjet III

Last reviewed: November 1, 1994
Article ID: Q68915

The information in this article applies to:

Microsoft Excel for Windows, version 3.0 and 4.0

SUMMARY

You may experience a problem when printing from Microsoft Excel 3.00 using any fonts created with FaceLift on the Hewlett-Packard (HP) DeskJet, DeskJet Plus or LaserJet III printers. The output displays correctly when you select Print Preview to view the document, but it will not print. Check to ensure that the following line "prtresfac=0 " is entered into the corresponding printer section of the WIN.INI file.

Example of the WIN.INI Listing for the DeskJet

[DESKJET,LPT1] prtresfac=0 tray=1 FontSummary=C:\WIN3\SYSTEM\FSLPT1.

NOTE: prtresfac=0 is case sensitive and must be entered in lowercase.

MORE INFORMATION

Microsoft has confirmed this to be a problem with the HP DeskJet Driver version A.03.00 and the HP LaserJet Series III Driver version 3.42. We are researching this problem and will post new information here as it becomes available.

KBCategory: kbprint
KBSubcategory:
Additional reference words: 3.0 3.00

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 1, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.