DOCUMENT:Q134557 17-DEC-2000 [win95x] TITLE :Problems with Finale 2.0 for Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Finale 2.0 for Windows may no longer work correctly after you restart Windows 95. The notes may be displayed as characters, and you may receive an error message when you try to print. CAUSE ===== Finale 2.0 for Windows Setup incorrectly references in the Win.ini file the fonts it installs. RESOLUTION ========== You must manually install the Finale 2.0 for Windows fonts. To do so, follow these steps: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double click the Fonts folder. 3. On the File menu, click Install New Font. 4. In the Folders box, double-click the Windows folder. 5. Click Select All, and then click OK. MORE INFORMATION ================ If Windows 95 is installed first and Finale is installed afterwards, Finale works properly until Windows 95 is restarted. The incorrect font specification problem surfaces when Windows 95 restarts and tries to read the fonts. If you upgraded an existing copy of Windows or Windows for Workgroups to Windows 95, and Finale was already installed, manual installation of the fonts is required. The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.