DOCUMENT:Q153471 24-JUL-2001 [win95x] TITLE :Problems with Removable IDE Drives in Windows 95 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:kbfile kbhw win95 kbHardwarekbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using certain removable IDE disk drives in Windows 95, one or more of the following symptoms may occur: - The removable drive is not detected or not accessible within Windows 95. - Media changes, such as removing a disk and inserting a new disk, are not detected and are not reflected in Windows Explorer. - The removable drive appears as a non-removable hard disk in Windows Explorer or Device Manager. CAUSE ===== Removable IDE disk drives are not fully supported by the IDE drivers included with Windows 95. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows 95. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. This issue is resolved by the following updated files for Windows 95: Esdi_506.pdr version 4.00.954 (dated 2/26/96) and later Voltrack.vxd version 4.00.954 (dated 3/6/96) and later To install this update, follow these steps: 1. Download the Remideup.exe file from the Microsoft Download Center to an empty folder. 2. In My Computer or Windows Explorer, double-click the Remideup.exe file you downloaded in step 1. 3. Follow the instructions on the screen. The following file is available for download from the Microsoft Web site: http://download.microsoft.com/download/win95upg/update2/1/w95/EN-US/remideup.exe For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services The following files are installed by Remideup.exe: File name Version Date/Time Size Destination folder ------------------------------------------------------------------------ Esdi_506.pdr 4.00.1116 8/25/97 11:16a 24,426 Windows\System\Iosubsys Voltrack.vxd 4.00.954 3/6/96 9:54a 18,518 Windows\System\Iosubsys NOTE: The Voltrack.vxd file is installed on Windows 95 computers only. This file is not installed on computers running OSR2. This issue is resolved in Microsoft Windows 98. MORE INFORMATION ================ For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base: Q171353 Computer with Ultra DMA IDE Controller May Hang Q161642 Auto Insert Notification May Prevent Automatic Suspend Q160800 "Fatal Exception Error" with Iomega IDE Zip Drives Q154976 Error Message Running Jet Database Engine Stress Test Q154436 Errors Accessing Hard Disk with Spin-Down Enabled Q154435 Windows 95 IDE Support for SMART, DMA, and ATAPI Tape Drives Additional query words: pcmcia ====================================================================== Keywords : kbfile kbhw win95 kbHardware kbfixlist Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.