DOCUMENT:Q133191 18-DEC-2000 [win95x] TITLE :Reinstalling System Agent Without Losing Scheduled Tasks PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Plus! for Windows 95 ------------------------------------------------------------------------------- SUMMARY ======= This article describes how to reinstall the Microsoft Plus! System Agent without losing your currently scheduled tasks. MORE INFORMATION ================ System Agent uses a file called Sage.dat to store scheduled tasks. When you reinstall System Agent, the System Agent registry keys are not re-created. This can cause a problem if the System Agent registry keys are damaged or invalid. To re-create the registry keys, you must remove the Sage.dat file. However, when you remove the Sage.dat file, your currently scheduled tasks are lost. To work around this behavior, use the following steps: 1. Click the Start button, point to Programs, point to Accessories, point to System Tools, then click System Agent. 2. On the Advanced menu, click Stop Using System Agent. 3. When you are prompted "Turn off System Agent now?" click Yes. 4. Start Windows Explorer, then click Options on the View menu. Click the Show All Files option button, then click OK. 5. In the Program Files\Plus!\System folder, rename the Sage.dat file to Sage.sav, and then close Windows Explorer. (To rename a file, click the file with the right mouse button, then click Rename on the menu that appears.) 6. Run Microsoft Plus! Setup and reinstall System Agent. 7. Click the Start button, point to Programs, point to Accessories, point to System Tools, then click System Agent. 8. On the Advanced menu, click Stop Using System Agent. 9. When you are prompted "Turn off System Agent now?" click Yes. 10. Start Windows Explorer. 11. In the Program Files\Plus!\System folder, use the right mouse button to click the Sage.dat file, then click Delete on the menu that appears. 12. Rename the Sage.sav file to Sage.dat. 13. Start System Agent. 14. Verify that the settings for each task are correct. To do so, click a task in the Scheduled Programs column, then click Properties on the Program menu. Click the Settings button (if it is available) and verify the settings for the program. ====================================================================== Keywords : Technology : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.