DOCUMENT:Q159812 31-JAN-2001 [win95x] TITLE :Removing Banyan Vines Client Does Not Remove Bancom Protocol PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder. SYMPTOMS ======== When you remove a network adapter that was at one time bound to the Banyan Vines 32-bit network client, you may receive the following error message the next time you start your computer: Invalid Dynamic Link Call in Bancom (01) to device service You may receive this error message even though Network properties does not list the Client for Banyan Networks or the Banyan Bancom 32-bit protocol. CAUSE ===== When you remove the Banyan Vines 32-bit network client for Windows 95, the registry entry that loads the Bancom protocol may not be deleted. RESOLUTION ========== WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. NOTE: For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry. To resolve this issue, remove the following registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Bancom MORE INFORMATION ================ Contact Banyan Systems, Inc., for additional information about this issue. The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. Additional query words: 95 ====================================================================== Keywords : osr2 win95 Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.