DOCUMENT:Q130983 17-DEC-2000 [win95x] TITLE :Removing Faxes from the Microsoft Fax Queue PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS:kbtool win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SUMMARY ======= This article describes how to manually remove faxes from the queue in Microsoft Exchange in Windows 95. MORE INFORMATION ================ You may want to clear the fax queue by manually removing the temporary files that compose the faxes in the queue. To do so, follow these steps: 1. Quit and log out of Microsoft Exchange. 2. Open an MS-DOS command prompt session. 3. Type the following command to move to the fax queue directory " cd\\spool\fax " (without the quotation marks) where is the Windows 95 directory. 4. Type the following commands to remove the temporary spool files: " del *.mg3 del *.efx " (without the quotation marks) 5. Type "exit" (without the quotation marks) to close the MS-DOS command prompt session. 6. Restart Microsoft Exchange. NOTE: A fax sitting in the outbox will start the faxing process and put the fax or faxes back into the queue. ====================================================================== Keywords : kbtool win95 Technology : kbWin95search kbZNotKeyword3 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.