DOCUMENT:Q177517  17-DEC-2000  [win95x]
TITLE   :Removing Windows Multimedia Components Does Not Remove All Files
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:
OPER/SYS:
KEYWORDS:kbenv win95

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows 95 
 - Microsoft Windows 98 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use the Add/Remove Programs tool in Control Panel to remove all of the
Windows multimedia components, some .wav (Windows sound) files may not be
removed from Windows\Media folder.

RESOLUTION
==========

To work around this behavior, manually remove the .wav files located in the
Windows\Media folder. To do so, follow these steps:

NOTE: If you have saved any .wav files in the Windows\Media folder, you should
make a backup copy of these files before you proceed.

1. Click Start, point to Programs, and then click MS-DOS Prompt.

2. At the command prompt, type the following commands, pressing ENTER after each
   command:

   " cd\windows\media
   del *.wav " (without the quotation marks)

   NOTE: Press Y when you are prompted to delete the files.

3. Quit the MS-DOS session by typing "exit" (without the quotation marks) at the
   command prompt, and then pressing ENTER.

MORE INFORMATION
================

When you follow the above steps, only the .wav files located in the
Windows\Media folder are deleted. Files with an extension other than .wav are
not deleted.

The .wav files that remain in the Windows\Media folder after you remove Windows
multimedia components differ, depending on the version of Windows that is
installed on your computer and the multimedia components that are installed. The
.wav files that remain in the Windows\Media folder may include some or all of
the following files:

Windows 95 Retail Version
-------------------------

Jungle Windows Exit.wav
Musica Windows Exit.wav
Robotz Windows Exit.wav
The Microsoft Sound.wav
Utopia Windows Exit.wav

Windows 95 OEM Service Release 2 (OSR2)
---------------------------------------

Jungle Asterisk.wav
Jungle Close.wav
Jungle Default.wav
Jungle Exclamation.wav
Jungle Maximize.wav
Jungle Menu Command.wav
Jungle Menu Popup.wav
Jungle Minimize.wav
Jungle Open.wav
Jungle Question.wav
Jungle Recycle.wav
Jungle Restore Down.wav
Jungle Windows Exit.wav
Jungle Windows Start.wav
Musica Asterisk.wav
Musica Close.wav
Musica Default.wav
Musica Exclamation.wav
Musica Maximize.wav
Musica Menu Command.wav
Musica Menu Popup.wav
Musica Minimize.wav
Musica Open.wav
Musica Question.wav
Musica Recycle.wav
Musica Restore Down.wav
Musica Windows Exit.wav
Musica Windows Start.wav
Robotz Asterisk.wav
Robotz Close.wav
Robotz Default.wav
Robotz Exclamation.wav
Robotz Maximize.wav
Robotz Menu Command.wav
Robotz Menu Popup.wav
Robotz Minimize.wav
Robotz Open.wav
Robotz Question.wav
Robotz Recycle.wav
Robotz Restore Down.wav
Robotz Windows Exit.wav
Robotz Windows Start.wav
The Microsoft Sound.wav
Utopia Asterisk.wav
Utopia Close.wav
Utopia Critical Stop.wav
Utopia Default.wav
Utopia Error.wav
Utopia Exclamation.wav
Utopia Maximize.wav
Utopia Menu Command.wav
Utopia Menu Popup.wav
Utopia Minimize.wav
Utopia Open.wav
Utopia Question.wav
Utopia Recycle.wav
Utopia Restore Down.wav
Utopia Restore Up.wav
Utopia Windows Exit.wav
Utopia Windows Start.wav

Additional query words: wave multi media

======================================================================
Keywords          : kbenv win95 
Technology        : kbWin95search kbWin98search kbZNotKeyword3 kbWin98

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.