DOCUMENT:Q132846 17-DEC-2000 [win95x] TITLE :Rodney's Funscreen Does Not Install Properly in Windows 95 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Rodney's Funscreen by ActiVision, it asks you to insert disk 1 even though disk 1 is already in the disk drive. After following the instructions, Rodney's Funscreen is not completely installed. CAUSE ===== The Setup program for Rodney's Funscreen is in two parts: a Windows part, and an MS-DOS part. When it is time to install the MS-DOS part, Rodney's Funscreen starts the MS-DOS program but does not wait long enough for the MS-DOS part to finish before trying to continue with the Windows part. Rodney's Funscreen thinks that the MS-DOS part (which involves removing disk 1) is finished, when in fact it has not yet started. The Setup program then allows you to continue through the rest of the setup procedure without ever finishing the MS-DOS part of the installation. RESOLUTION ========== To install Rodney's Funscreen successfully, follow these steps: 1. Quit all programs that are running. 2. Restart the Setup program. 3. When the Windows part of the installation prompts you to insert disk 1, switch to the MS-DOS part of the installation and follow the instructions. To switch to the MS-DOS part of the setup, press ALT+TAB or click the MS-DOS button on the taskbar. 4. When the MS-DOS part of the installation is finished, switch back to the Windows part, click the OK button in the message box prompting you to reinsert disk 1, and continue with the installation procedure as before. If you continue to have problems running or installing Rodney's Funscreen, please contact ActiVision. MORE INFORMATION ================ This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95. The product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.