DOCUMENT:Q133442 17-DEC-2000 [win95x] TITLE :Safe Mode Boot Does Not Process Machine Switch for Himem.sys PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may not be able to start Windows 95 in Safe mode if your computer requires a machine-switch parameter on the Himem.sys line in the Config.sys file in order to boot. CAUSE ===== When you start Windows 95 in Safe mode, the Config.sys file is not processed. Therefore, the Himem.sys line, and any parameter on the line, is not processed. RESOLUTION ========== To process the Himem.sys line when you start Windows 95 in Safe mode, follow these steps: 1. Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Step-by-Step Confirmation from the Startup menu. 2. Press Y when you are prompted to load the DoubleSpace driver, press N when you are prompted to process the system registry, press Y when you are prompted to process the startup device drivers, and then press Y when you are prompted to process Himem.sys, Ifshlp.sys, and Setver.exe. 3. Press N when you are prompted to process the startup command file (Autoexec.bat) and when you are prompted to load the Windows graphical user interface. 4. At the command prompt, type "win /d:m" (without the quotation marks) to start Windows 95 in Safe mode. MORE INFORMATION ================ The following line is an example of a Himem.sys line with a machine-switch parameter: device=c:\windows\himem.sys /m:1 ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.